PRIVACY POLICY

Freedom Family Law Corporation
Effective Date: May 18, 2025


1. Introduction

Welcome to Freedom Family Law Corporation (“we,” “us,” “our”). We are a remote BC family law practice committed to protecting the privacy and confidentiality of the personal information of our website visitors and prospective clients. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website www.freedomfamilylaw.ca (the “Website”).
This Policy is designed to comply with British Columbia’s Personal Information Protection Act (PIPA) and other applicable privacy laws.

2. Who We Are

Freedom Family Law Corporation
506 – 620 View Street
Victoria, BC V8W 1J6
Canada

Email: info@freedomfamilylaw.ca


3. Application of this Policy

This Privacy Policy applies to personal information we collect through our Website. It does not apply to information collected once a formal lawyer-client relationship has been established, which is governed by solicitor-client privilege and our retainer agreement.


4. Consent

By using our Website, you signify your consent to the collection, use, and disclosure of your personal information in accordance with this Privacy Policy. In some cases, your consent may be “implied,” meaning that we assume your consent where the purpose for collecting, using, or disclosing your personal information would be considered obvious and you voluntarily provide the information for that purpose. In other cases, we may seek your “express” consent.
You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice, by contacting us at info@freedomfamilylaw.ca.


5. What Personal Information We Collect
We collect personal information in the following ways:
a. Information You Provide Directly:

When you use our Website, you may voluntarily provide us with personal information, including:

Contact Forms & Consultation Booking Forms: Name, email address, phone number, and the content of your message or inquiry.

Newsletter/Mailing List Sign-ups: Name and email address (when implemented).

Live Chat: Name, email address (if requested), and the content of your chat communications.

Downloadable Resources: Email address (and potentially name) to access certain resources.
b. Information Collected Automatically (Cookies & Analytics):

When you visit our Website, we may automatically collect certain information about your device and browsing activity. This information may include:

* IP address

* Browser type and version

* Operating system

* Pages visited on our Website

* Time spent on pages

* Referring website addresses

* Date and time of access
This information is collected using technologies such as cookies, web beacons, pixels (such as the Facebook Pixel), Google Ads tracking, Google Tag Manager, and server logs. For more details, see Section 13 “Cookies and Tracking Technologies.”

6. How We Use Your Personal Information

We use the personal information we collect for the following purposes:

* To respond to your inquiries and requests for information.

* To schedule consultations.

* To provide you with information about our services.

* To send you newsletters or marketing communications (if you have opted-in).

* To operate, maintain, and improve our Website and services.

* To analyze Website usage and trends to enhance user experience.

* To fulfill our legal and regulatory obligations.

* For security and fraud prevention purposes.


7. How We Share Your Personal Information

We do not sell your personal information. We will only share your personal information in the following circumstances:

Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Website, conducting our business, or servicing you (e.g., website hosting, email services, analytics providers, live chat providers, online scheduling tools). These providers are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.

Legal Requirements: We may disclose your personal information if required to do so by law, such as in response to a subpoena, court order, or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you via a prominent notice on our Website of any change in ownership or uses of your personal information.
8. International Data Transfers

Some of our third-party service providers may be located outside of Canada (e.g., in the United States). As a result, your personal information may be transferred, stored, and processed in countries outside of Canada. While your information is in another jurisdiction, it may be accessed by the courts, law enforcement, and national security authorities of that jurisdiction. We take reasonable steps to ensure that any international transfer of personal information is subject to appropriate safeguards.
9. Data Security

We are committed to protecting the security of your personal information. We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. This includes the use of SSL (Secure Socket Layer) technology to encrypt information transmitted through our Website. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
10. Data Retention

We will retain your personal information collected through the Website only for as long as necessary to fulfill the purposes for which it was collected, or as required or permitted by applicable law (including Law Society requirements).

11. Children’s Privacy

Our Website is not directed to children under the age of 19 (the age of majority in BC). We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child without appropriate consent, we will take steps to delete such information.


12. Cookies and Tracking Technologies

Our Website uses cookies and other tracking technologies (like Google Analytics, Google Tag Manager, Google Ads tracking, and Facebook Pixel) to enhance your browsing experience, analyze site traffic, and for advertising purposes.

Cookies are small text files placed on your device when you visit a website. They help us remember your preferences, understand how you interact with our Website, and improve our services.

Tracking Technologies like pixels help us measure the effectiveness of our advertising campaigns and understand user actions on our Website.
You can control cookies through your browser settings. Most browsers allow you to refuse cookies or to alert you when cookies are being sent. If you choose to disable cookies, some parts of our Website may not function properly.


13. Links to Other Websites

Our Website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.


14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

15. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Freedom Family Law Corporation

Attn: Privacy Officer

506 – 620 View Street

Victoria, BC V8W 1J6

Canada

Email: info@freedomfamilylaw.ca